At A-Flex, we believe it’s important that you get quick answers to your questions. Whether you’re looking for a job, need staff, or simply want to learn more about how we work, we are happy to assist you.
On this page, you’ll find answers to the most frequently asked questions from both job seekers and employers. From registration to scheduling, from contracts to housing, and from payroll to collaboration.
Can’t find your question here? No worries. Feel free to contact us, we’re here to help, and we’re always ready to assist.
How do I receive my salary? Every week via bank transfer, with a clear payslip.
What happens if you're ill? Report directly to your contact person. We ensure correct sickness reporting and guidance.
How does registration at A-Flex work? Online or in-office, and we will quickly get in touch with you afterward.
Do I need a BSN to work? Yes, a citizen service number (BSN) is mandatory in the Netherlands.
Can I work with a foreign passport? Yes, as long as you have a valid residence permit or work permit.
Can I choose where I work? We take your preferences for location, role, and hours into account.
What happens when my assignment ends? We immediately look for a new suitable job for you.
Can I grow within a company? Yes, many of our employers offer that opportunity.
Can I take a training course through A-Flex? For example, for forklift certifications or safety training, depending on your role.
Can I work part-time? es, we have positions with both fixed and flexible hours.
Do I have an influence on my working hours? We take your preferences into account as much as possible, depending on the assignment.
Can I work temporarily for a short period? Yes, that is possible, for example, during busy seasons or holidays.
Do you arrange housing for foreign workers? Yes, A-Flex works with certified housing partners for clean, safe accommodations.
How do I get to work? We provide transportation or a travel allowance, depending on your situation.
Can I live with family or friends? We try to arrange this if you mention it during registration.
What should I bring for registration? A valid ID, BSN, bank account number, and possibly residence documents.
Can I view my payslip online? Yes, you receive everything digitally via a secure portal.
How do I open a Dutch bank account? We help you with the right steps and can refer you to a suitable bank.
How do I request staff? Via email or phone. We act quickly and coordinate everything according to your preferences.
How do you select candidates? Based on experience, availability, motivation, and if necessary, with testing days.
What if I am not satisfied with someone? Let us know. We will quickly provide a replacement or solution.
Can you staff shift work? Yes, we provide staff for day, evening, and night shifts.
Do you supply foreign employees? Yes, including housing and transportation.
Do you work with a flexible workforce pool? Yes, we build a stable, flexible layer around your staffing needs.
How does the communication process work? You have one dedicated contact person, available even outside office hours.
Can employees be taken over? Yes, after an agreed period or for a fee.
Do you track working hours? Yes, everything is processed and shared digitally via Plan4Flex.
Can you quickly scale up during peak periods? Yes, we have experience with seasonal work and can quickly deploy additional staff.
What if I suddenly need fewer people? Our flexible contract types make quick scaling up and down possible.
Do you have experience with night and weekend shifts? Yes, we can provide staff even during off-hours.
How does invoicing work at A-Flex? Per worked week, with clear specification per employee.
Can you also provide payrolling services? Yes, through our back-office partner Freepack, we also offer payrolling services.
Do you have experience in the fruit and vegetable sector? Yes, we provide staff daily to fruit and vegetable companies, from packing to shipping.
Are you active in the flower and plant sector? Definitely, we understand the speed and care needed in that sector.
Can you supply staff for food production with HACCP requirements? Yes, we provide staff trained in food safety and hygiene.
Is A-Flex SNA certified? Yes, we meet the requirements of the Foundation for Standardization of Labor (SNA).
What does NEN 4400-1 mean for me as a client? The NEN 4400-1 standard sets requirements for staffing agencies to ensure they fulfill their obligations, such as correct payment of taxes, social premiums, and compliance with labor law.
Are you audited? Yes, annually through our certifications.
Can I request certificates? Certainly. Request them through your contact person or download them via the website.
How does this help my administration? With certified processes, you save both time and reduce risks.
Why are certifications important? They provide certainty about correct payments, reliable processes, and quality.
What is the ABU or NBBU? Are you a member? The ABU is the largest industry association for staffing agencies in the Netherlands. As a member, we meet strict quality standards and adhere to the collective labour agreement for temporary workers. This ensures fair, reliable, and professional labour mediation for both clients and employees. More info can be found here.
How do I stay compliant as a client? By working with a certified agency like A-Flex, you prevent risks.
Am I insured when I work at A-Flex? Yes, through our collective health insurance, Zorg en Zekerheid.
What does the basic insurance cover? General practitioner, emergency care, hospital treatment, medications.
Can I take out additional insurance? Yes, for example, for dental care or physiotherapy.
Do you also arrange insurance for foreign employees? Yes, including registration, policies, and guidance
Am I responsible as an employer for registration? No, we take care of this entirely.
Are employees insured in case of accidents? Yes, they are also insured during work through A-Flex.
What happens if someone needs medical care? With our collective insurance, they are fully covered, including emergency care.
Is health insurance mandatory in the Netherlands? Yes, anyone working here must have health insurance. We arrange this for migrant workers.
Is there help with registering for health insurance? Yes, we guide you through every step in collaboration with Van der Voort.
What happens in case of a work accident? The employee is insured through A-Flex. We handle it quickly and professionally.
Do you have liability insurance? Yes, for both staff and material damage incurred through work.
Who is responsible for damage caused by an employee? t depends on the situation; we always look for a fair solution.